We (elyssallc.com) collect your email to help us improve our service to you – we (elyssallc.com) will never sell your email address to any other party, and you can opt out at any time using our website or customer services team. Our store assistants are happy to help.
What information do we collect?
When you place an Order, we may ask you for certain information and you may submit personal data to elyssallc.com (for example your name, phone number, billing address, shipping address, email address, contact and bank / credit card details).
We (elyssallc.com) may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.
This information will be kept securely in accordance with our internal security policy and may be used to:
1}Process your Order. 2}Provide you with an up to date, efficient, and reliable service. 3}Help fraud prevention i.e. card details are checked against details held by the bank and we reserve the right to refuse Orders on that basis. 4}Open and run your account. 5}Provide a more personal shopping experience.
By making an Order and submitting your data you agree to this use. We will never collect sensitive information about you without your explicit consent.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect about you.
ElyssaPerfumes LLC will not send you any marketing communications unless you give us your consent, or unless we have it already.
We may send you emails, brochures, leaflets, catalogues and other promotional material for our products and services. We may also telephone or email you to discuss order details or for market or service research. In addition, we may include leaflets or brochures for complimentary products and services from third parties with our marketing communications or parcels.
We may monitor or record telephone calls to ensure our quality standards are maintained and for fraud prevention purposes.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and any and/or all other agreements or contracts between us or to protect the rights, property, or safety of ElyssaPerfumes LLC, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
In Order to improve our service Elyssa Perfumes LLC may use a device known as a 'cookie'. Cookies are a means by which information relating to your Internet activity (such as whether you have visited www.elyssallc.com before) is recorded on your hard drive and used by us to improve our website and the products and services available to you.
MORE INFORMATION ABOUT COOKIES
Some cookies are removed from your computer when you close your browser. These are called 'session cookies'. Others stay on your computer for longer, until they expire after a fixed time. These are called 'persistent cookies', and can be used to store information between your browsing sessions, such as your preferred settings on a website, or the items that you added to your basket on your last visit.
Cookies that are strictly necessary to carry out actions which you've asked the site to do, such as adding items to your basket and the checkout process, these are excluded from the new law. Without these cookies, the checkout process will not work and you will not be able to buy anything. We can use these cookies without explicitly asking your permission. These cookies are session cookies, and are removed when you leave the site and close your browser.
To remember your language and country preferences on the site.
To remember what items you put in your basket on your last visit, so that we can keep your basket contents for you if you did not buy them.
To track customer behaviour such as the pages visited on your way through the site, and the rate of basket abandonment. This helps us to improve the site and your browsing experience. This tracking information isn't linked to any of your personal details and does not let us identify you as an individual.
Our site also uses some third-party tools such as Google Analytics and Facebook these third-parties may also place cookies on the site.
You can block all cookies, including the essential ones, using your browser settings, but this will prevent the checkout process from working. You will not be able to add things to your basket or check out. To block all cookies you can typically use the Privacy Settings on your browser's Options Menu.